UrbanStyle Co.
UrbanStyle Co. had hit a growth ceiling at €180k/month. Paid ads were getting more expensive, organic growth had plateaued, and the team had no clear answer for why conversion rate sat at 1.8%. They needed a system, not another agency selling 'creative refreshes.'
Within 60 days we saw a 320% revenue lift. The AI recommendations alone added $50k MRR. These guys are the real deal.
Funnel teardown first
We didn't touch ad spend until we'd mapped every step of the funnel. The biggest leak: PDPs were serving the same recommendation widget to every visitor — returning customers, first-timers, and high-intent retargeting traffic all saw the same 'frequently bought together' carousel.
Custom recommendation engine
We replaced the off-the-shelf widget with a custom model trained on UrbanStyle's catalog and 18 months of order history. Personalization shipped within 21 days and started lifting AOV from week three.
Rebuilt email lifecycle
We rebuilt the abandoned cart, browse abandonment, and post-purchase flows in Klaviyo. Subject lines were AI-generated per segment, send time was personalized per subscriber, and content blocks adapted to RFM tier.
60 days to first major lift, ongoing engagement
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